Privacy Policy

At Jaanx, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information when you interact with our store:

  • Personal Information: Your name, email address, billing and shipping address, and phone number (provided during checkout or account creation).

  • Payment Information: Processed securely through our payment partners (e.g. Shopify Payments, PayPal, etc.). We do not store your credit/debit card details.

  • Order Details: Products purchased, order value, and delivery preferences.

  • Usage Data: Information about how you use our website — such as your device type, browser, and browsing activity — to help improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide order updates and customer support.

  • Improve our website and shopping experience.

  • Send you promotional offers or updates (only if you have opted in).

  • Comply with legal or regulatory requirements.

3. Fulfillment and Shipping

All Jaanx orders are fulfilled and shipped through Amazon UK warehouses.
This means that Amazon may process your delivery information (name, address, contact number) to ensure fast and reliable delivery. Amazon acts as our logistics partner and is fully GDPR-compliant.

4. How We Protect Your Information

We take security seriously. Your personal information is stored on secure servers and transmitted using SSL encryption.
We also follow Shopify’s robust security standards to protect your data against loss, misuse, or unauthorized access.

5. Sharing Your Information

We only share your personal information when necessary to complete your order or comply with legal obligations.
This may include:

  • Service providers (like Shopify, Amazon UK, and payment processors).

  • Couriers and logistics partners who deliver your order.

  • Regulatory authorities, if required by law.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and understand how visitors use our site.
Cookies help us remember your preferences, show relevant products, and improve our website performance.
You can control or delete cookies anytime through your browser settings.

7. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing emails at any time.

  • Request a copy of your data in a portable format.

To exercise your rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter or promotions, we may send you updates about new products, discounts, or offers.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Jaanx
📧 Email: info@jaanx.co.uk
🌐 Website: jaanx.co.uk
📍 United Kingdom

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated date at the top.